Your energy, your way

Save pennies and pounds by making sure you're always getting the very best deal


Switching your tariff

Check you're getting the best deal for you and your home

Step 1

Step 1

Access your account.

Step 2

Go to Tariff switch and view our tariffs.

Step 3

If you select a new tariff we’ll get it switched within 24 hours.

Our energy tariffs

Choose a tariff that suits your home and lifestyle

Safeguard PAYG

  • Available to Pay As You Go customers
  • No exit fees

HomeEnergy Fix Nov 2019

  • Fixed price energy until 30th November 2019
  • No Exit fees
  • If our prices rise yours will stay the same

HomeEnergy Plus Boiler Cover Dec 2019

  • Manage your account totally online and fix your prices until 31st December 2019 so you stay in control
  • Includes Boiler & controls breakdown cover (worth £30 a year)
  • This bundle tariff is only available to buy online
  • Your cover will start within 21 days of your tariff start date
  • Exit fee of £30 per fuel
  • For more information click here

Everything Online Green Dec 2019

  • Fixed price energy until 31st December 2019
  • Offset double the carbon footprint created by your gas usage
  • Exit fee of £30 per fuel
  • For more information click here

HomeEnergy Secure Feb 2021

  • Fixed price energy until 28th February 2021
  • Exit fee of £40 per fuel
  • If our prices rise yours will stay the same

Our new tariff gives you peace of mind, knowing that your energy prices won’t rise, even if our prices go up. It includes Boiler & controls breakdown cover with repairs to your gas boiler and controls, including your thermostat and programmer (with an excess of £99 for each repair), plus a replacement for your boiler if we can’t repair it and it’s less than 7 years old.

There are some things that aren’t included in this cover, they are:

  • Repairs to the central heating system, including radiators
  • Annual Service Visit
  • Removing sludge or scale or repairing the damage it causes if we tell you in might be a problem for your boiler
  • Showers or taps
  • Accidental damage
  • Faults caused by someone else you used for repairs, or design faults

The following eligibility criteria apply to this tariff:

  • Manage your account totally online
  • You’ll need to arrange a smart meter upgrade if you don’t have them and you’re eligible

See the summary of cover in the Insurance Product Information Document for details of your Boiler & controls breakdown cover.

We’ll match 100% of the electricity you use from us on this tariff by purchasing electricity from renewable sources through Guarantees of Origin (GoOs).

We’ll offset double the carbon footprint created from the gas that you use on this tariff until the 30th June 2019. This means that for the electricity you use the same amount of electricity from renewable sources will be fed into the network, and for the gas that you use with us, double the carbon footprint will be offset through carbon emission reduction projects in the developing world.

When green tariffs offer additional benefits to the environment such as lower carbon emissions or donations to environmental organisations this is called ‘additionality’. This tariff does provide additionality. This is because the renewable electricity that is matched to your use is over and above our existing environmental commitments, and we will offset double the gas carbon footprint created from the gas that you use on this tariff through Certified Emissions Reduction Certificates (CERs).

With this tariff you will also need to set up an online account with us to manage everything totally online. We will ask you for an email address and get you to set up a password. You will also need to arrange a smart meter upgrade (if eligible). With smart meters, you’ll be able to see exactly what you are using in pounds and pence.

We’ll match 100% of your electricity consumption on this tariff with Guarantees of Origin (GoOs). This means purchasing certificates that guarantee electricity has been generated from a renewable source to match the electricity that you’ll use. Certified Emission Reduction Certificates (CERs) come from emission-reduction projects in developing countries. They are issued by the United Nations and are each equivalent to one tonne of CO2.

Please note, the electricity and gas you use won’t be exactly the same energy that was generated from the renewable sources. For more information about our fuel mix, environmental benefits which are in addition to our legal obligations, UK Government support for renewable energy supply and how electricity is physically distributed have a look at our PDF below.

Green tariffs.pdf

What else can you get?

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